Accessibility

The Frankston Visitor Information Centre is wheelchair and pram friendly.  Visitors have access to two disabled parking spaces (free for those displaying a disabled parking permit) an adjoining accessible toilet facility. We also offer the following services:

Recharge Point Logo

Recharge Point

The RECHARGE Scheme enables community members to recharge their electric wheelchair or scooter battery if required. Available at the Frankston Visitor Information Centre, 7 days from 9am-5pm.

Boy on Liberty Swing

Liberty Swing

The Frankston Foreshore Liberty Swing is a device that allows people with mobility difficulties or using wheelchairs to enjoy the excitement of swinging. The swing is about 200 metres from the Visitor Information Centre and a key for casual users is available at the Frankston Visitor Information Centre, 7 days from 9am-5pm.
Beach Wheelchair

Beach Wheelchair

The accessible wheelchair is available for free loan at the Frankston Visitor Information Centre, 7 days from 9am-5pm. Photo identification is required and a loan agreement form must be completed. This specially designed chair enables you to go the beach and into shallow water. A second person must accompany the user.  This can be pre-booked by phoning 1300 322 842.
Communication Access symbol

Communication Access 

The Frankston Visitor Information Centre has a certificate of Communication Access and use these skills with our customers. In November 2013 we were assessed and commended for the use of both words and symbols on signs throughout our Visitor Centre. Our Communication Boards are beneficial for customers who have literacy difficulties as well as for visitors for whom English is a second language. "Good Communication is Good Business".

 

Services for all abilities

Frankston City offers some specialised services as part of our overall strategy to improve accessibility and inclusiveness for all residents and visitors to Frankston, including: 
 
  • Direct waterfront beach and boardwalk access.
  • Frankston Regional Foreshore Playground includes a Liberty Swing for children in wheelchairs.
  • Frankston Arts Centre has access, parking and amenities for all abilities. Some performances are Auslan signed or Captioned.
  • Frankston Visitor Information Centre offers a beach wheelchair for hire
  • Excellent toilet facilities within the Frankston city centre (Keys Street, Frankston)
  • Frankston Library Service provides a wide range of information and library resources for people of all abilities.
  • Recharge scheme where community members can recharge their electric wheelchair or scooter battery if required. The Visitor Information Centre is a recognised Recharge point.  Frankston City RECHARGE Locations 
  • Parking areas with spaces allocated for those who have difficulty with mobility.

Disability Resources

Frankston City Council offers a range of services for people with a disability in the Frankston area. For more information use this link.
  

Accessible Tourism Guide

This 24-page booklet highlights a range of do it yourself tours, attractions, parks, gardens, accommodation, vineyards, restaurants and cafes which all offer easy access to people with mobility limitations.
 
Lady in Wheelchair on Boardwalk Frankston

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